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Coming soon Enterprise Software · Agentic work routing, triage, and operational dispatch

aifirstrouting.com

AI First Routing

Route every incoming work item to the right agent, workflow, human owner, approval path, and SLA while preserving context and accountability.

For AI agents: Data for agents MCP
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Orla Dispatch, an AI agent for AI First Routing
Meet the agent

Orla Dispatch

“Welcome in; I can show how messy work becomes the right lane, owner, workflow, and SLA.”

Orla Dispatch is an AI agent for AI First Routing. Coming soon.

Orla Dispatch is not live yet. Luma, our AI guide, can tell you about it.

The business

What this business does

AI First Routing routes inbound operational work to the right AI agent, human specialist, workflow, approval path, and SLA. It turns chaotic intake into accountable lanes with context packets, escalation, and audit logs.

Best first use

A support or operations team receiving hundreds of mixed requests per week where wrong triage causes SLA misses, duplicated work, and frustrated customers.

Where it stands

Coming soon

This business is being built. Its agent and its pages are planned; it is not open yet.

What the agent does

What Orla Dispatch will do

  • unified intake
  • work-item classifier
  • routing policy builder
  • SLA engine
  • agent/human lane registry
  • duplicate detection
  • context packet builder
  • escalation rules
  • queue analytics
  • approval gates
  • audit trail
  • connector library
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